Starlink presents a novel broadband communication pathway for owners of medium to large size vessels. While Starlink’s low capital costs and trimmed down airtime rates are attractive to many boaters, the company has taken an extraordinary hands-off approach to installation guidance and after-sale support. It’s a buyer-beware philosophy where the company is happy to sell its equipment and airtime while wishing good fortune but no assistance to its new customers in installing it, establishing it within their onboard networking and entertainment systems, and, perhaps most importantly, integrating it with backup communication systems that keep you connected during Starlink availability and coverage gaps.
OCENS’ customers over the past nearly 30 years can attest to a far different corporate philosophy. We believe your satellite equipment or airtime purchase is only the beginning of our relationship. OCENS takes great pride in the walk we take with our customers to find the appropriate solution for them and then the after-sale support that is inevitable before you are comfortable with it. This continues in the Starlink era. Although we are not selling you your Starlink, we can help with everything else. Our goal? Establish your new Starlink as the centerpiece of a professionally-designed, cost-effective and reliable broadband connectivity solution you can use for years.
Start your Starlink journey, your way: Navigate with OCENS and embrace unparalleled connectivity, powered by Narwhal Wi-Fi Onboard.
Your interest is to understand your Starlink options and integrate a stand-alone Starlink with a basic networking package.
$800
Your interest is an elevated onboard internet experience optimizing Starlink bandwidth usage and providing you, your family or your business a robust onboard networking solution. Sail and Power yacht packages available.
$7,300
You have strident bandwidth requirements now or in the foreseeable future, a rigorous onboard networking environment and the need to guarantee connectivity when the Starlink(s) are offline. Sail and Power yacht packages available.
$9,500
Narwhal is the most powerful, user-friendly, turnkey solution for voice and data communications, tailored to sail and power boats of all sizes.
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Embark on a collaborative journey. From scoping calls to tailored solutions, OCENS and Narwhal Wi-Fi Onboard ensure seamless connectivity integration.
Is there a maintenance agreement?
With any technical system, questions always arise and firmware always upgrades. Your Core or Narwhal system purchase includes six months of remote support as you get used to your new system. Thereafter, our maintenance and support program provides firmware upgrades and addresses technical questions related to your Narwhal integration (sorry, only Starlink can address Starlink equipment or antenna failures).
Support contract prices are presented below: